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Use the "Let's Talk" chat bubble to talk with a representative.

Assistance from an Expedition rep is just a click away!

Support is right at your fingertips wherever your life’s journey takes you.

Getting help with your accounts, credit & debit cards, and loans just got much easier with our new digital support solution! Enjoy the convenience of live communication tools that will transform your remote banking experience, so we can assist you near or far.

Woman Using Computer

Here's how it works:

  • Find our widget on the bottom right side of the screen anywhere on our website, Online Banking, and application platforms. 
  • Choose what tool you would like to use to communicate with an operator. The audio tool will use the microphone and speaker on the device you are using.

    Wait until an operator answers and start chatting! For security, we will always verify your identity before disclosing any information regarding your account. 

        VOICE CALL
    No need to pick up your phone – talk to us right from your device using your device’s speakers and microphone. You can also request a call directly to your phone, whether your line is domestic or international – just leave your number and we will call you!


    For general inquiries, type your question in the chat box and receive a quick response on-screen from us. For specific matters, we will verify your identity via audio to ensure account security.


    On-screen guidance
    for opening accounts, filling out forms, finding information on the web site or online banking, and much more! We will walk you through the platform while looking at your screen and showing you exactly where to click.


    Send us documents and images
    needed to complete applications or to update your information by simply uploading the file saved on your device. 


    These features are currently available within our website, Online Banking, and application platforms during business hours (8:30 AM – 5 PM CT). Try it out today and enjoy all the convenience of this new level of digital support!