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icon Card Alerts & Controls

Turn card on/off & get alerts- anywhere, anytime.

  Card Alerts & Controls  piggy bank  Personalizations  How to Access 

Why Use Card Alerts & Controls?

Easing your stress with just one tap.

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More convenient than ever.

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       Receive real-time alerts when there is suspicious card activity
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       Turn off your card with a simple tap when your card is lost or stolen
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       Use your mobile app or within Online Banking*
    • How to Prevent ID Theft
Report a Stolen/Lost Card Here
 

What Card Controls & Alerts Do

Personalize your notifications for alerts and block transactions.

 

person paying

Control type, frequency, & block transactions based on:

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       Merchant type (travel, restaurants, & gas stations)
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       Transaction type (ATM, mail/phone orders, online retailers)
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       Location 
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       Spending limits to block or send alerts for transactions &/or monthly spending amounts 

 

Activating/Personalizing My Controls & Alerts

Our online services allow for an easy transition.

 

Family at dinner

Online Banking

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       Log in to Expedition Credit Union's Online Banking
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      Access 'Cards' from the side navigation menu bar

    • Mobile Banking

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       Log in to Expedition Credit Union's Online Banking 
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       Tap 'Cards' on the bottom of the screen to access the cards menu. 

 

NOTE:

By default, all alerts are turned OFF and can be enabled for all transactions or set to your preference. Toggle ON or OFF button to either activate or deactivate your card.** Please note that pre-authorized or recurring card transactions may still process while the card is turned off.

To personalize your Card Alerts & Control settings, tap on the options you want enabled/disabled for each card.  You can change the Alerts default setting of All Transactions to your preferences by Merchant Type, Transaction Type, Location Type or Spend Limits. Additionally, you can block select transactions from these same 4 categories.

FAQs & Help Terms & Conditions


*Message and data rates may apply from your wireless carrier.
**If you are turning off your card because of fraud, you will still need to call the Expedition CU to close that card and order a new one. Turning off your card in Card Alerts & Controls only prevents the card from being used as long as it is turned off.