Please use the secure messaging system through Online Banking when sending
account/personal information electronically to the credit union. Email is inherently insecure
and unless encrypted, there is a chance it could be intercepted or monitored by hackers.
Do not reply to or click on a web link in an email that
asks for any personal information unless you have initiated contact with the merchant. Be
especially cautious about "urgent" emails warning you that your account will be
closed unless you confirm your sensitive information. The government and many financial
institutions have a policy of not soliciting a consumer's sensitive information through
e-mail. Instead, telephone the company cited in the e-mail using an authenticated number or
other form of communication that you are sure is genuine.
Before submitting financial information through a website, look for the
locked padlock or other security indicator on the browser's status bar or look for
"https://" at the beginning of the web address in the browser's address window.
The presence of a padlock or similar indicator and the https:// does not guarantee that the
web site is legitimate or secure. However, the absence of either the padlock or the https://
does indicate that the web site is not secure and that it may not be legitimate.
Apply the latest patch for your web browser and operating system software,
making sure the patch is legitimate. Review and turn on the appropriate security features in
your browser software. If you use a Microsoft operating system, you may wish to turn on the
automatic update setting to receive the latest patches as they are released.
Install and periodically update your firewall, as well as anti-virus,
anti-spyware, and anti-spam software. Ensure the software is current and operational. If you
have children in the house, consider enabling the available parental controls.
For more information regarding Identity Theft, visit the Federal Trade Commission Identity Theft website.