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icon Digital Banking FAQs

All of your questions answered.

 

Frequently Asked Questions

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  • First, make sure you are enrolled in Digital Banking
  • Through our app, simply tap the "☰" in the top right corner and select eDocuments
  • Through Digital Banking, click on the left-hand side menu, select "more", and then click on eDocuments
  • Anyone in the United States that you would normally pay via check or e-transfer
  • Yes, through Mobile & Digital Banking
  • Click "Transfer & Pay" button 
  • Under 'Pay' There is an option to send money or pay a bill to another financial institution
  • Yes! Through Mobile & Digital Banking
  • Click 'More' and select eDocuments
  • Then, click 'View Statements'
  • If your browser does not allow popups, you may see a message saying "Popup is blocked. Click here to open in a new tab"
  • Click the embedded link to view your statements

popup blocked notification

  • Yes! Through Mobile & Digital Banking
  • Click on 'Cards' in the menu
  • For Mobile App: Under your cards, there will be a button you can click that says "order new card"
  • For Digital Banking: On the right side of the screen under "Related Links", click "order new card"
  • Yes, but only in Digital Banking & on our website (Mobile Banking loan applications soon to come)
  • In the Digital Banking Dashboard, "apply for a loan" under Related Links
  • You can apply for a loan here
  • Digital Banking: Scroll all the way down where you will see our assistance number, business hours, mailing address, and key links
    • The ABA/routing number will be listed under the 'ABA/Routing Number' column
  • Mobile App: Click the "☰" and go to 'About Us' 
    • The ABA/routing number is listed underneath the phone numbers