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icon Expedition CU Debit Card coming soon

New look, new name, same great debit card!

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Our journey continues.

The time has come to receive your new Expedition Credit Union Debit Card! You can activate and begin using your new card as soon as it arrives in June*. Your UECU debit card will stop working on July 20, 2022. 

*Due to shipping delays, cards will be arriving in June, not May as previously stated.

Please note:
HSA & Business Debit Cards will be replaced at expiration. Contact us if you’d like to receive a new card sooner.
 

The nitty gritty.

  • Your account number and PIN remains the same
  • Like other reissued cards, the expiration date and CVV2 on the back of the card will change
  • ACTIVATE AS SOON AS IT ARRIVES! You may use your new Expedition CU Debit Card as soon as it is activated.
  • Your old UECU Debit Card will stop working on 07/20/2022
  • Your NEW Expedition CU Debit Card will be a contactless card and features a flat imprint with only your name on the front
  • Don’t forget to add your new card to your phone’s mobile wallet

 

 

 

FAQs

Q: Why am I receiving a new debit card?

A: This is another step along our journey from UECU to Expedition CU. Your debit card is changing to the new card design to reflect our new name. Your new card will work after activation, so you can go ahead and activate it immediately.

 

Q: When will my new card arrive?

A: The new card should arrive in mid-June. Due to supply chain delays, the cards will be arriving in mid-June instead of May as previously announced. Your current UECU-branded card will work through July 20th and then you must begin using your new Expedition CU Debit Card.

 

Q: Will my PIN remain the same?

A: Yes. The new card will come with the same PIN, however, your expiration date and CVV2 (3-digit security code on back) will change. Some Apps or automatic payments you have scheduled from your card may have to be updated.

 

Q: Can I keep my current red, UECU card?

A: No. All existing UECU debit cards will stop working on July 20, 2022. You may activate and begin using your new Expedition CU Debit Card as soon as it arrives.

 

Q: How do I activate my new card?

A: Your new card will come with an activation sticker attached that includes instructions. Call the phone number on the sticker from your primary phone number. If we do not have your primary phone number on file, please be sure to call us to update your information.

 

Q: What if I have issues activating my card?

A: Call us at 651-264-0669 and a representative will assist you.

 

Q: Will the automatic payments or recurring deductions set up on my current card continue to charge to my new card?

A: Yes. However, you should check any accounts where you have payments scheduled to come from your UECU Debit Card. You may have to update your expiration date and CVV2 (3-digit security code on back) on accounts that use your current debit card for payments (e.g. Apps, online stores, utility billing, streaming services, etc.). 

 

Q: Can I still use the Mobile Wallet?

A: Yes, however, you will need to add your new card once activated to your Mobile Wallet and remove the old card.

 

Q: What if I have a credit or refund for a payment on my old card?

A: Your checking account will receive the credit. You will not have to do anything for the credit to deposit to your account.

 

Q: If I have an Expedition CU Mastercard Credit Card will that be replaced this summer?

A: Yes. The Expedition CU Credit Cards will be replaced in August 2022. More details will be sent to credit card accountholders later this summer. At this time, only Debit Cards are being reissued with the new Expedition CU name. 

 

Q: Will the direct deposit of my paycheck be impacted?

A: No. Direct deposit of a paycheck, Social Security Income, or retirement funds are sent via Automated Clearing House (ACH) transactions and not through your Debit Card. Similarly, if you have an automatic payment for a bill or transfer to another account that is set up to come from your savings or checking account versus using the Debit Card number then those payments will continue without any changes or updates required. Only payments that are initiated using your old Debit Card (e.g. PayPal, streaming services like Hulu, or apps like Amazon) will need to be updated with your new Debit Card details.